Let Your Body Talk - We'll Recommend the Meal

Last Updated: July 1, 2025

Welcome to SymptomToSpoon — your personal wellness companion.

We value your privacy and want you to understand what information we collect, why we collect it, and how you stay in control.

1. Information We Collect

We collect only the information needed to provide core wellness features.

1.1 Account Information

• Email (for login, verification, and account recovery)

• Phone number (if OTP login is used)

• Country (for localization & meal suggestions)

• Authentication provider (Google / Email / OTP)

1.2 Wellness Inputs (Optional)

Provided only when you choose to use these features:

• Meal logs: food name, mood, symptoms, energy, ingredients

• Water intake

• Workout/steps logs

• Mood logs

• Favorites, saved meals, preferences

• Goals (calorie goal, preset goals)

You control what you log. You may delete logs anytime.

1.3 Medical Reports (Optional Uploads)

If you upload a medical report:

• The image is processed using OCR (Google Vision / AI)

• Extracted text is used only to identify symptoms and generate suggestions

• Reports are not stored permanently unless you save them manually in your logs

• We do not analyze diagnoses or provide medical interpretation

1.4 AI Inputs

When you use AI features (Wellnia Agent, MindMinder, AI meal suggestions):

• Your symptom input, preferences, and chat text are processed by AI models

• This data is used only to generate responses

• We do not use your chats to train models

1.5 Device & App Information

• App version

• Device type

• Non-identifiable crash logs

• App Check verification status

  Used only for performance, fraud prevention, and debugging.

2. How We Use Your Information

We use the collected information to:

• 🍽 Generate personalized meal & drink suggestions

• 🔍 Analyze medical report text to extract symptoms (with your consent)

• 🌤 Provide weather-based meal recommendations

• 📊 Show insights & analytics from your logs

• 📅 Generate weekly meal plans

• 🛒 Build grocery lists

• ⭐️ Save your favorites across devices

• 🧠 Improve AI suggestions (without storing personally identifiable content)

• 🔔 Send reminders for meals, water, and logging

• 🔐 Verify your login & protect your account using App Check

We never sell your personal information.

3. Data Sharing

We do not sell, rent, or share your data with advertisers.

We only share data with:

• Firebase Services (Auth, Firestore, Storage)

• AI providers (OpenAI, Google) only to process your request

• Analytics & crash reporting (non-identifiable data only)

No third party receives your identifiable health logs.

4. Data Retention

• Your data remains stored while your account is active.

• You may delete your account, which permanently removes:

  • Meal logs

  • Workouts, mood logs

  • Saved meals and preferences

  • AI chats

  • Weekly plans

  • Medical report processing history

  Once deleted, it cannot be recovered.

  5. Your Rights

  You can:

  • ✔ Access your data

  • ✔ Update or delete your logs

  • ✔ Delete your account at any time

  • ✔ Disable notifications

  • ✔ Request data export

  Simply use in-app settings or contact support.

  6. Cookies & Website Tracking

  If you visit our website, we may use basic analytics to understand usage — never personal identifiers.

  7. Children’s Privacy

  SymptomToSpoon is not intended for users under 13.

  We do not knowingly collect information from children.

  8. Updates to This Policy

  If we update this policy, we’ll notify you in the app.

  Continued use of the app means you accept the updated policy.

  9. Contact Us

  Have questions?

  📧 NeuralNest_llc@outlook.com